Last updated: 08 May 2025
Savvy Tech Digital (“Odyssey”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy rights in accordance with applicable data protection laws, including Malaysia’s Personal Data Protection Act 2010 (PDPA).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website (https://odysseymalaysia.com), services, and associated platforms (collectively, the “Odyssey Platform”).
This Privacy Policy applies to:
Visitors browsing the Odyssey Platform
Customers making bookings for stays, sports facilities, and local experiences
Vendors (“Operators”) who list and manage services through our platform
By using our services, you consent to the collection and use of your personal data as outlined below.
We collect personal data:
Directly from you (e.g., when you register or make a booking)
Indirectly from third-party vendors (e.g., booking updates)
Automatically through cookies and usage tracking
We also collect data when you submit inquiries or interact with us through email, WhatsApp, or social media.
If you provide personal data of others (e.g., booking for someone else), you confirm you have their consent.
Depending on your interaction with our platform, we may collect:
Identity and Contact Details: Full name, phone number, email address, and billing details
Booking Information: Booking reference, stay/activity date, participant details
Payment Information: Card details, transaction reference (processed via secure third-party gateway)
Communications: Emails, chats, feedback, and support requests
Device and Usage Data: IP address, browser, operating system, pages visited, and interactions
Location Data: Inferred via IP or shared manually (used for personalization and service access)
We do not intentionally collect health or sensitive personal data unless explicitly required for specific activities (e.g., age-limited sports).
We use your personal data for the following purposes:
To process and confirm bookings
To manage your account and preferences
To communicate important updates or changes
To respond to support inquiries
To detect fraud or misuse of our platform
To improve our website performance and user experience
For marketing (only if you opt-in)
We may share your data with:
Vendors (Operators) to fulfill your booking (e.g., host, activity provider)
Payment Processors for secure transaction handling
IT and Analytics Partners (e.g., hosting, email delivery, website performance)
Legal Authorities when required by law or to protect Odyssey’s rights and users’ safety
We do not sell your personal data.
If you opt-in, we may send you emails about promotions, new listings, or local deals. You can unsubscribe anytime by clicking the link in our emails or by contacting us.
We take reasonable administrative and technical measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.
However, no system is 100% secure. You are advised to keep your password and login information confidential.
If your data is transferred or processed outside Malaysia, we ensure it is protected with appropriate safeguards that comply with the PDPA and equivalent standards.
We retain your personal data:
As long as your account is active
As required by law (e.g., tax or legal obligations)
Until it’s no longer necessary for the purpose it was collected
You may request deletion of your data unless retention is legally required.
Under the PDPA, you have the right to:
Access your personal data
Request correction or updates
Withdraw consent for marketing at any time
Request deletion of your account or data (subject to legal limits)
To exercise these rights, contact us at: thestaysavvy@gmail.com
We use cookies and tracking tools to:
Analyze site traffic and behavior
Save your session preferences
Personalize content and user experience
You can manage cookie preferences in your browser settings.
Our platform may link to third-party sites (e.g., vendors’ own pages). We are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time. Any material changes will be posted here, and the updated date will be shown at the top.
For questions or concerns regarding your privacy, please contact: thestaysavvy@gmail.com
